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Knowledge base
Bergzeit International Widget
Returns
8
How can I return something?
I have received the wrong item.
How can I exchange my item for a different size or colour?
What happens to the voucher if I want to return something from my order?
Can I return goods that I don't like or that don't fit?
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Warranty & Repairs
8
What if the product is damaged in transit?
Can you provide me with replacement parts for my item?
What if the product is damaged in transit?
Who can I contact if I have a claim on an item?
How long does a defective item claim take?
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Orders
18
How can I cancel my order?
How can I change my order?
I forgot to add my voucher code
How can I select or change a payment method?
How do I know that the order has actually been processed?
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Product Support
7
What is my Mondopoint size?
How do I measure my inseam?
What is the R-value for sleeping mats?
What is PrimaLoft®?
What is GORE-TEX®?
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Customer Account
4
How can I change my password?
Where can I change my address?
How can I change my email address?
How can I log out?
Miscellaneous
4
Does Bergzeit sponsor athletes, clubs or events?
Contact us by telephone
Contact us by post
Does Bergzeit have retail shops?