Bergzeit.fi

Returns 18

• How can I return something?
• Are returns free of charge?
• What are the returns costs?
• I have received the wrong item.
• Can I exchange my item for a different size or colour?

Alle 18 ansehen

Warranty & Repairs 10

• What if the product is damaged in transit?
• Can you provide me with replacement parts for my item?
• My product has a defect
• Who can I contact if I have a claim on an item?
• How long does a defective item claim take?

Alle 10 ansehen

Payment & Refunds 5

• How can I pay for my order?
• I have accidentally paid twice, how do I get a refund?
• How does purchasing on account via Klarna work?
• What is Klarna Autopay and how can it be set up?
• What is Klarna Autopay and how can it be set up?

Vouchers 0

Orders 17

• Can I cancel my order?
• How do I know that the order has actually been processed?
• How can I change my order?
• I forgot to add my voucher code
• How can I select or change a payment method?

Alle 17 ansehen

Delivery 11

• What are the delivery costs?
• How long will it take for my parcel to be delivered?
• Can I have my parcel delivered via express delivery?
• Can I redirect my parcel?
• I would like to have my order delivered to a company address.

Alle 11 ansehen

Product Support 7

• What is my Mondopoint size?
• How do I measure my inseam?
• What is the R-value for sleeping mats?
• What is PrimaLoft?
• What is GORE-TEX®?

Alle 7 ansehen

Customer Account 7

• How can I change my password?
• Where can I change my address details?
• How can I change my email address?
• How can I log out?
• My order does not appear in my customer account.

Alle 7 ansehen

Miscellaneous 6

• Does Bergzeit sponsor athletes, clubs or events?
• Contact us by telephone
• Contact us by post
• Does Bergzeit have retail shops?
• How can I delete my personal data?

Alle 6 ansehen