Payment & Refunds

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How can I pay for my order?
You can select your desired payment method during the order process. A change is possible before you complete your order. We accept the following payment t...
Fr, 10 Apr, 2026 um 8:46 VORMITTAGS
I have accidentally paid twice, how do I get a refund?
We will automatically refund any overpayments. If you do not see a refund on your account, please send us a message via our contact form with the order numb...
Mi, 14 Aug, 2024 um 11:32 VORMITTAGS
How does purchasing on account via Klarna work?
When purchasing on account, Klarna also becomes your contractual partner. Your data will be transferred to Klarna and the invoice is to be paid to Klarna. ...
Di, 16 Sep, 2025 um 9:03 VORMITTAGS
What is Klarna Autopay and how can it be set up?
Pay for your order via our partner Klarna by registering your debit card with Klarna.  Klarna will then automatically debit the amount due on the payment d...
Di, 16 Sep, 2025 um 9:03 VORMITTAGS
What is Klarna Autopay and how can it be set up?
Pay for your order via our partner Klarna by registering your debit card with Klarna.  Klarna will then automatically debit the amount due on the payment d...
Mo, 1 Sep, 2025 um 1:49 NACHMITTAGS
How does payment via MobilePay work?
(Please note that this payment method is only available in Denmark) When paying via MobilePay, the payment process takes place via the MobilePay app. The d...
Mo, 30 Mär, 2026 um 9:29 VORMITTAGS
How do refunds work with Mobile Pay?
(Please note that this payment method is only available in Denmark) When a payment made via Mobile Pay is refunded, the amount is automatically returned to...
Mo, 30 Mär, 2026 um 9:29 VORMITTAGS
How does payment via Vipps work?
(Please note that this payment method is only available in Norway.) When paying via Vipps, the entire payment process is handled within the Vipps app. The ...
Fr, 10 Apr, 2026 um 8:48 VORMITTAGS
How do refunds work with Vipps?
(Please note that this payment method is only available in Norway) If a payment made via Vipps is refunded, the amount is automatically returned to the pay...
Fr, 10 Apr, 2026 um 8:50 VORMITTAGS